Ticket Issuers

Upgrade your PCN process to embrace meanginful and proven technology for the PCN sector

Number of fleet vehicles on the UK roads is growing

Connect electronically to your biggest customers

Where else can you go to get:

  • Data from existing ticket issuers shows 28 day PCN payment rates increase from 47% to 63% when adding digital fleet connection

  • We save DVLA, print and postage when going direct to fleets electronically.

  • Driver details come back from the fleets electronically straight into your back office, removing all manual keying and error risk.

  • Transfer 360 is a carbon neutral company and our system reduces your print, post and manual handling time. So when you add digital fleet to your process you make a net carbon reduction.

Connecting to lease and fleet companies electronically has saved huge amounts of manual work, time and costs. We would highly recommend integration for anyone who is not already automating their lease connections.
— Charles Cridland, YourParkingSpace
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Join the hundreds of operators who benefit from Transfer 360’s digital fleet connection

The process of transferring liability of a ticket is manual and costly for both ticket issuers and leasing companies. Transfer 360 automates the process and significantly reduces costs. It makes the process instantaneous and trackable.

Traditionally, when a fine or PCN notice is issued for a vehicle the ticket is sent by post to the leasing company. The leasing company then processes the physical ticket, manually looks up the liable hirer’s details and provides the vehicle hirer’s name and address back to the ticket issuer. The ticket issuer then manually processes the details to transfer liability away from the hire company and sends a new ticket to the hirer.

The process takes weeks, involves significant manual resources, costs and is subject to manual error and postal delays.

Transfer 360 reduces this process to a day, with a fully electronic, standardised process with tracking and data audit log. The process can be fully automated from end to end.

Connect Faster With Transfer 360

Information chart titled 'For Ticket Issuers' comparing costs, processing time, and delays between Transfer360 and traditional processes for transferring liability.

The Mechanics

Traditionally the parking operator or council will send a request to the DVLA for keeper details, post a Notice To Keeper to the hire company, wait to receive the hirer’s details, manually process the subsequent transfer of liability and then post a Notice to Hirer.

Often hirer details can be delayed or lost in the post creating liability issues and reducing payment rates.

The process is costly, involves significant manual involvement and normally takes 3-4 weeks before a notice is sent to the driver.

With Transfer 360 the process is reduced to one day and guarantees correct and timely liability transfer.

Vehicle leasing companies respond to tickets in different ways, on different time scales and with varying degrees of clarity and contact information. This can create issues when manual errors occur or postal delays/losses are experienced.

With Transfer360 the operator fully automates the Notice To Hirer process, saving costs, removing manual involvement and improving revenues.

How it works:

  • before sending the data request to the DVLA the parking operator runs an automated check against Transfer360.

  • If the vehicle is owned by a hire company we will automatically send the parking operator the hirer’s details

  • A Notice to Hirer can be sent immediately. 

The system avoids DVLA fees, connection fee, printing, postage and manual processing of hirer details.

  1. Avoid DVLA request and associated fees

  2. Reduce printing and postage costs

  3. Remove all manual processing and postage risks

  4. Improve revenues and bring forward cash flows

  5. Full data trail and audit log of hirers

About Us

Transfer 360 is an independent company that connects ticket issuers directly to vehicle leasing companies to standardise, monitor and automate the process of transferring liability of a ticket to the vehicle hirer.

With significant experience of the ticketing industry and in notice processing systems, we are acutely aware of the inefficiencies experienced by both hire companies and ticket issuers when it comes to transferring liability from a vehicle leasing company to the vehicle hirer.

There are many industries in which tickets are issued to vehicles. The rules and requirements on leasing companies vary between these industries. Within each industry there are multiple ticket issuers and their requirements, addresses and instructions are unique. This exacerbates the manual and time consuming nature of transferring liability to the vehicle hirer.

Equally, vehicle leasing companies respond to tickets in different ways, on different time scales and with varying degrees of clarity and contact information. This can create issues when manual errors occur or postal delays/losses are experienced.

The process of transferring liability from a leasing company to the vehicle hirer takes weeks and requires significant manual involvement by all parties.

We know that all of the traditional issues faced by both parties can be easily resolved, expedited and automated. The system should take place in the background without any day to day involvement required on either side. This is why we have built Transfer 360. The system provides significant benefits for both ticket issuers and leasing companies.

We also believe in transparency and efficient data handling, which is why Transfer 360 provides full reporting and data audit logs to ensure all users can clearly monitor history, usage and track tickets.

The system is fully GDPR compliant and data security has underpinned the system’s design.

Contact Us